Privacy Policy

Effective Date: September 3, 2026

FleetBDC respects your privacy and is committed to protecting the personal information you provide when you visit FleetBDC.com, purchase The Dedicated Freight Advantage, contact us, subscribe to communications, or otherwise interact with our website, products, or services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, and the choices you may have regarding your information.

By using FleetBDC.com, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

We may collect information that you provide directly to us, information collected automatically through your use of the website, and information received from service providers that help us operate the business.

Information You Provide Directly

Depending on how you interact with FleetBDC, you may provide:

  • Your name

  • Business name

  • Email address

  • Telephone number

  • Mailing or billing address

  • Company information

  • Fleet size

  • Equipment type

  • Business or operational information

  • Questions submitted through forms

  • Customer support requests

  • Purchase information

  • Feedback, survey responses, or testimonials

  • Any other information you voluntarily provide

Please avoid submitting sensitive personal information unless it is specifically requested and necessary.

2. Payment Information

Payments for FleetBDC products or services may be processed by third-party payment processors.

FleetBDC may receive transaction-related information such as:

  • Customer name

  • Email address

  • Billing address

  • Purchase amount

  • Product purchased

  • Transaction date

  • Payment status

  • Order or transaction identifier

FleetBDC generally does not directly receive or store complete payment card numbers, security codes, or bank account credentials when those details are handled by a third-party payment processor.

Payment processors maintain their own privacy and security practices, which are governed by their respective policies.

3. Information Collected Automatically

When you visit FleetBDC.com, certain information may be collected automatically by the website, hosting provider, analytics services, security tools, or similar technologies.

This information may include:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Time spent on pages

  • Links clicked

  • Approximate geographic location

  • Date and time of access

  • Website navigation activity

  • Cookie identifiers

  • Device identifiers

  • Technical or diagnostic information

This information may be used to operate, secure, analyze, and improve the website.

4. Cookies and Similar Technologies

FleetBDC.com may use cookies, pixels, local storage, analytics tools, and similar technologies.

Cookies are small files or identifiers that may be stored on your device when you visit a website.

They may be used for purposes such as:

  • Remembering website preferences

  • Maintaining site functionality

  • Improving user experience

  • Measuring website traffic

  • Understanding how visitors use the website

  • Evaluating marketing performance

  • Preventing fraud or abuse

  • Supporting checkout or payment functionality

You may be able to manage or disable cookies through your browser settings.

Disabling certain cookies may affect the functionality of some parts of the website.

If FleetBDC later uses advertising or retargeting technologies, additional disclosures or consent tools may be provided where required.

5. Analytics

FleetBDC may use website analytics providers to understand how visitors interact with the website.

Analytics information may include:

  • Number of visitors

  • Traffic sources

  • Popular pages

  • Approximate location

  • Device and browser information

  • Time spent on the site

  • Navigation paths

  • Conversion activity

We may use this information to improve website design, content, marketing, products, and customer experience.

Analytics providers may use cookies or similar technologies and may process information according to their own privacy policies.

6. How We Use Information

We may use collected information to:

  • Process and fulfill purchases

  • Deliver digital products

  • Provide access to purchased materials

  • Send order confirmations and receipts

  • Respond to customer questions

  • Provide technical support

  • Maintain customer records

  • Improve FleetBDC products

  • Improve website content and functionality

  • Communicate important product or service updates

  • Detect fraud, misuse, unauthorized access, or security threats

  • Enforce our Terms of Service and licensing terms

  • Protect FleetBDC intellectual property

  • Analyze business and website performance

  • Comply with legal and regulatory requirements

  • Maintain financial, tax, and accounting records

  • Send marketing communications when permitted

  • Develop future products, services, or training resources

We may also use aggregated or de-identified information for business analysis, research, and planning.

7. Email Communications

If you purchase a product, request information, contact FleetBDC, or voluntarily join an email list, we may send you emails related to your interaction with us.

These may include:

Transactional Emails

Examples include:

  • Purchase confirmations

  • Download instructions

  • Access information

  • Account notices

  • Product updates

  • Customer support responses

  • Important legal or service notices

You generally cannot opt out of necessary transactional communications while you maintain an active customer relationship.

Marketing Emails

If permitted by law, FleetBDC may also send:

  • Educational content

  • Product updates

  • New product announcements

  • Special offers

  • Training opportunities

  • Business-development information

Marketing emails should include an unsubscribe option.

Unsubscribing from marketing messages does not prevent FleetBDC from sending necessary transactional or service-related communications.

8. Text Messages and Telephone Communications

If FleetBDC later offers SMS, telephone, or similar communications and you voluntarily provide your phone number, that information may be used for the purpose described when it was collected.

Where legally required, marketing text messages will only be sent with appropriate consent.

Consent to receive marketing communications is not required as a condition of purchasing The Dedicated Freight Advantage unless clearly stated otherwise and permitted by law.

Message and data rates may apply.

9. How We May Share Information

FleetBDC does not sell personal information to data brokers.

We may share information with third parties when reasonably necessary to operate our business, provide services, protect our rights, or comply with legal obligations.

Examples may include:

Payment Processors

To process purchases, refunds where legally required, transaction verification, or payment disputes.

Website and Hosting Providers

To operate and maintain FleetBDC.com.

Email Service Providers

To send customer communications and authorized marketing messages.

Digital Delivery Providers

To deliver purchased files, downloads, customer portals, or access links.

Analytics Providers

To measure and understand website activity.

Professional Advisers

Such as attorneys, accountants, tax advisers, insurance professionals, and business consultants.

Security and Fraud Prevention Providers

To detect or investigate fraud, unauthorized access, chargebacks, misuse, or security threats.

Service providers are generally permitted to process information only as necessary to perform services for FleetBDC, subject to their own contractual and legal obligations.

10. Legal Disclosures

FleetBDC may disclose personal information when reasonably believed necessary to:

  • Comply with applicable law

  • Respond to a subpoena, court order, or lawful government request

  • Protect the rights or property of FleetBDC

  • Enforce our Terms of Service

  • Investigate fraud or abuse

  • Protect customers or other persons

  • Address security incidents

  • Establish, exercise, or defend legal claims

Where legally permitted, we may evaluate such requests before disclosing information.

11. Business Transfers

If FleetBDC is involved in a merger, acquisition, financing, reorganization, sale of assets, transfer of ownership, or similar business transaction, information may be transferred as part of that transaction.

Any successor entity may continue to process information in accordance with applicable law and the privacy commitments in effect at the time of transfer, subject to any legally permitted changes.

12. Data Security

FleetBDC takes reasonable administrative, technical, and organizational measures intended to protect information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no internet transmission, website, electronic storage system, email system, or cloud service can be guaranteed to be completely secure.

You should use reasonable precautions when accessing digital products, including protecting passwords, devices, email accounts, and download links.

13. Data Retention

FleetBDC may retain information for as long as reasonably necessary to:

  • Provide purchased products

  • Maintain customer records

  • Respond to support requests

  • Maintain accounting and tax records

  • Resolve disputes

  • Prevent fraud

  • Protect intellectual property

  • Enforce agreements

  • Comply with legal obligations

Different categories of information may be retained for different periods.

Information may also remain in backups or archived systems for a reasonable period after it is no longer actively used.

14. Digital Product Access and Download Records

Because FleetBDC sells proprietary digital products, we may maintain records associated with product delivery and access.

These may include:

  • Purchase confirmation

  • Download activity

  • Access dates

  • Customer account activity

  • Delivery confirmation

  • IP or device-related access information

  • Support history

These records may be used for customer support, licensing enforcement, fraud prevention, security, or payment-dispute documentation.

15. Intellectual Property Protection

FleetBDC may use reasonable technical or administrative measures to protect proprietary intellectual property and identify unauthorized sharing or distribution.

Information related to downloads, access, or account activity may be reviewed if we reasonably suspect:

  • Unauthorized redistribution

  • Shared access credentials

  • Public posting of protected materials

  • Resale of licensed content

  • Fraudulent transactions

  • Violation of Student PLR terms

  • Violation of the Terms of Service

16. Third-Party Links

FleetBDC.com may contain links to third-party websites or services.

Examples may include:

  • YouTube

  • Payment processors (Stripe/PayPal)

  • Social media platforms

  • External resources

  • Partner services

FleetBDC is not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the privacy policy of any third-party service before providing personal information.

17. Embedded Content

FleetBDC.com may embed content from third-party services, including video platforms such as YouTube.

Embedded content may allow the third-party provider to collect information about your interaction with the embedded material.

That provider's privacy practices are governed by its own terms and privacy policy.

18. Children's Privacy

FleetBDC products and services are intended for adults and business users.

FleetBDC does not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, reasonable steps will be taken to delete it.

If you believe a child has submitted personal information to FleetBDC, please contact us.

19. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to request:

  • Access to personal information

  • Correction of inaccurate information

  • Deletion of certain information

  • Information regarding how data is used

  • Information regarding categories of information shared

  • Restriction of certain processing

  • Withdrawal of certain consent

  • Opt-out of certain marketing communications

These rights are not absolute and may be subject to legal exceptions.

For example, FleetBDC may need to retain transaction records for tax, accounting, fraud prevention, legal compliance, or contract-enforcement purposes.

20. Texas Residents

FleetBDC is based in Texas and may be subject to applicable Texas privacy laws.

Where required by law, eligible Texas consumers may have rights regarding personal data, including certain rights to:

  • Confirm whether personal data is being processed

  • Access certain personal data

  • Correct inaccuracies

  • Delete certain personal data

  • Obtain a portable copy of certain data

  • Opt out of certain targeted advertising, sale of personal data, or qualifying profiling activities

Certain exceptions may apply, especially to information processed in a business-to-business context or maintained for legal, contractual, security, or regulatory purposes.

21. California Residents

If FleetBDC collects personal information from California residents and becomes subject to applicable California privacy laws, eligible consumers may have additional rights.

Depending on the circumstances, these may include rights to:

  • Know what categories of personal information are collected

  • Know the purposes for which information is used

  • Request access

  • Request correction

  • Request deletion

  • Opt out of certain sales or sharing

  • Limit certain uses of sensitive personal information where applicable

  • Receive equal service without unlawful discrimination for exercising privacy rights

FleetBDC does not sell personal information to data brokers.

If our data practices change, this Privacy Policy will be updated as required.

22. Other U.S. State Privacy Rights

Residents of other U.S. states may have privacy rights under applicable state law.

These rights may vary by jurisdiction and may depend on factors such as:

  • Business size

  • Revenue

  • Number of consumers whose information is processed

  • Type of information processed

  • Nature of the transaction

  • Whether information is used for targeted advertising or sale

FleetBDC will respond to valid privacy requests as required by applicable law.

23. International Visitors

FleetBDC primarily serves customers in the United States.

If you access FleetBDC.com from outside the United States, information may be transferred to, processed, or stored in the United States or other locations where FleetBDC service providers operate.

Privacy laws in those jurisdictions may differ from those in your country.

If FleetBDC later intentionally markets to residents of jurisdictions such as the European Economic Area or United Kingdom, additional privacy disclosures and consent mechanisms may be implemented where required.

24. Do Not Track Signals

Some browsers offer a "Do Not Track" setting.

Because there is not currently a universally accepted standard for responding to all browser-based Do Not Track signals, FleetBDC may not respond to those signals in every circumstance.

Where required by applicable law, recognized privacy preference signals may be honored.

25. Marketing and Advertising Technologies

FleetBDC may in the future use advertising, conversion tracking, remarketing, or similar technologies.

Examples could include tools provided by:

  • Google

  • Meta

  • YouTube

  • LinkedIn

  • Other advertising platforms

If such tools are implemented, this Privacy Policy may be updated to describe them more specifically.

Where applicable law requires consent or opt-out rights, FleetBDC will provide appropriate mechanisms.

26. Social Media

If you interact with FleetBDC through a social media platform, information may be processed by both FleetBDC and the platform.

The social media provider controls its own privacy practices.

Information you voluntarily make public through social media may be visible to others.

27. Testimonials and Customer Feedback

FleetBDC will not intentionally publish personally identifying customer testimonials without appropriate permission.

If you submit a testimonial, review, case study, or feedback and authorize publication, FleetBDC may use the approved content in marketing or educational materials.

Where appropriate, identifying information may be limited, abbreviated, or anonymized.

28. Surveys and Research

FleetBDC may invite customers or website visitors to participate in surveys, interviews, or research.

Participation is voluntary unless otherwise clearly stated.

Information collected may be used to improve products, better understand customer needs, develop training, or guide future services.

29. Security Incidents

If FleetBDC becomes aware of a data security incident involving personal information, we may investigate the incident and take reasonable steps to reduce potential harm.

Where legally required, affected individuals or government authorities may be notified.

30. Changes to This Privacy Policy

FleetBDC may update this Privacy Policy from time to time to reflect:

  • Changes in business practices

  • New technology

  • New service providers

  • New products or services

  • Legal or regulatory changes

  • Changes in how information is collected or used

The revised Privacy Policy will be posted on FleetBDC.com with an updated effective date.

Material changes may also be communicated through other reasonable means when required.

31. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, contact FleetBDC using the information below:

FleetBDC
Website: FleetBDC.com
Email: training@fleetbdc.com
Support Phone: (936) 337-5158

When submitting a privacy request, we may need to verify your identity before providing, correcting, or deleting certain information.